1. Introduction
Jemmify (“we,” “us,” or “our”) operates QuoteeTude and this website to provide a curated online shopping experience (“Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase on our WooCommerce-powered website.
By using our Services, you agree to the terms of this Privacy Policy. This policy aligns with the Digital Personal Data Protection Act, 2023 (India), Information Technology Act, 2000, and applicable international privacy laws.
2. Personal information we collect or process
We collect the following categories of personal information as necessary to operate our Services:
- Contact Information: Name, email, phone, billing, and shipping address
- Financial Information: Payment method, transaction details, and billing confirmations (processed through secure third-party gateways)
- Account Information: Login credentials, preferences, and order history
- Transaction Data: Items viewed, added to cart, purchased, or returned
- Communications: Messages, reviews, and support inquiries
- Device & Technical Info: IP address, browser type, cookies, and session data
- Usage Data: Pages visited, time spent, and navigation behavior
3. How We Collect Your Information
We gather information:
- Directly from you: When you register, order, or contact us.
- Automatically: Through website cookies, analytics, and WooCommerce plugins.
- From Service Providers: Such as our fulfillment partner Qikink, payment processors (Razorpay, PayU, etc.), email marketing tools, and analytics services.
- From Third Parties: Including social media login tools and ad networks.
4. How We Use Your Information
We use your personal information to:
- Process orders, payments, and returns
- Provide customer support and account management
- Send order updates and promotional communications
- Improve site performance and personalize your shopping experience
- Prevent fraud and maintain security
- Comply with legal obligations or enforce policies
You can unsubscribe from marketing emails anytime using the “unsubscribe” link.
5. Sharing Your Information
We may share your information with:
- Service Providers: WooCommerce (website functionality), Qikink (order fulfillment), payment gateways, shipping providers, analytics and marketing tools.
- Marketing Partners: Advertising and social media platforms (for promotions and analytics).
- Legal or Regulatory Authorities: When required by law or to protect our rights.
- With Your Consent: For social logins or reviews you choose to post publicly.
6. Data Security
We use robust security measures, including SSL encryption, firewalls, and secure servers. Access to personal data is limited to authorized staff and partners. However, no system is completely secure; please use strong passwords and avoid sharing sensitive data over public networks.
7. Data Retention
Your data is stored only as long as necessary:
- Account & Order Data: Up to 7 years (for tax and compliance)
- Communications & Support Data: 3 years
- Marketing Data: Until you opt out
- Technical Logs: 1–2 years for performance and security
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, update, or delete your personal data
- Request a copy (data portability)
- Withdraw consent or opt-out of marketing
- Object to or restrict data processing in specific contexts
To exercise these rights, contact us at hello@quoteetude.com. We may require identity verification and will respond within legally required timelines.
9. Cookies and Tracking
Our website uses cookies and similar technologies for:
- Essential site operations (cart, login, checkout)
- Analytics (Google Analytics, WooCommerce reports)
- Marketing and personalization
You can manage or disable cookies in your browser settings, but this may affect site functionality.
10. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect their information. Parents or guardians can contact us to request deletion if a child’s data was submitted.
11. International Transfers
Where required, your information may be stored or processed outside India (e.g., by our hosting or fulfillment partners). We ensure data protection measures consistent with applicable laws for all cross-border transfers.
12. Updates to This Policy
We may update this Privacy Policy occasionally to reflect business or legal changes. Updates will appear on this page with a revised “Last Updated” date. Continued use of our Services means you accept these updates.
13. Complaints and Contact
For privacy inquiries or concerns:
Email: hello@quoteetude.com
Business Hours: Monday–Friday, 10 AM – 6 PM IST
We respond within 48 hours and aim to resolve issues within 30 days.
You may also contact the Data Protection Board of India or your local data authority if unsatisfied with our response.
14. Definitions
- Data Controller / Fiduciary: Jemmify (operator of QuoteeTude)
- Data Processor: Third-party services (e.g., WooCommerce, Qikink, payment processors)
- Personal Data: Any information relating to an identified individual
- Processing: Collection, storage, use, sharing, and disposal of data
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This Privacy Policy is effective from October 03, 2025 and supersedes all previous versions.
Last Updated: October 03, 2025
Version: 2.0 (Updated to integrate Shopify platform requirements)
